Owner, Jon Rosenthal, established The Credit Guru in 1993 in an effort to provide affordable “by-the-book” credit repair to consumers in need. He previously worked for a tax attorney who put him in charge of all credit repair and debt collection research for his practice which in turn led to Mr. Rosenthal becoming an expert in FCRA (Fair Credit Reporting Act) and FDCPA (Fair Debt Collection Practices Act) compliance. When the attorney he worked for retired, Mr. Rosenthal opened The Credit Guru. He saw a need for legitimacy in the industry and has been a strong consumer advocate in this field ever since.
Administrative Lead, AnneMarie, , joined The Credit Guru team in July of 2009. Her background includes a degree in the sciences and work experience in an office environment. When she first graduated from college she found herself in the unfamiliar world of retail. Her strong desire to provide outstanding customer service allowed her to excel, and she held multiple management positions over the years. However, she still longed to work in an office environment where she could be part of a work-family and where she could make a real difference in people’s lives.
AnneMarie finally managed to break free from retail when she started working as the Dispute Specialist for The Credit Guru in 2009. She soaked up knowledge of the credit world like a sponge. The sort of difference The Credit Guru makes in its client’s lives… helping receive loan approval, moving to safer neighborhoods, getting their children into better school districts… was exactly what AnneMarie had always longed to be a part of. In a few short years she stepped up to become the Administrative Lead. She currently handles client billing as well as the more in-depth credit questions for current clientele. It has been a long adventure, but AnneMarie has finally found her place in this world and intends to stay with The Credit Guru for decades to come.
Dispute Specialist, Kris, arrived at The Credit Guru in June of 2013 with eagerness to help clients improve their credit. Kris had a previous position as office manager and inside sales assistant for a promotional products company. Prior to that she was co-owner of a successful film production company based in Seattle for many years. In both positions she was responsible for a variety of office tasks, client satisfaction and a desire for optimal outcomes for every administrative activity. That desire for optimal outcomes still drives her when performing her dispute specialist duties. That desire to help our clients improve their credit is still her driving force.
Administrative Assistant, Nadia, started at The Credit Guru in January of 2014. She acts as the first point of contact for the company. With years of experience in customer service and computer technology, she provides her skills to ensure that clients receive the best quality of service that The Credit Guru can offer. Her contributions include receiving all incoming documents, arranging appointments for the other staff members, ensuring the confidentiality of client information, and aiding the Administrative Lead with various other office duties. While working for The Credit Guru, Nadia is currently a pre-med student working towards a degree in Biology.