History of Credit Reporting
How did all of
this get started? In the very early days, when people bought things on credit
at the general store, the store clerk wrote the purchase amount on a piece of
paper that was then put into a "cuff." A cuff was a paper tube
that they wore on their wrist.
Eventually, someone had the idea
of collecting all of the information from these clerks' cuffs and putting it
together for other merchants to refer to before granting credit. The problem
was, they only collected the bad information. The data also included character
references, employment information, insurance information, and even driving
records. There was no verification that the information was correct, and the
customer had no way of knowing where it was coming from. The only groups that
could access the information were lenders and merchants. These were known as mutual
protection societies and roundtables, and their scope was limited
geographically. This soon proved to be an inefficient way for businesses to
protect themselves from bad debt.
In the 1830s, the first third-party
credit reporting agencies were established. They were one of the first
businesses that were national in scope, and actually functioned much like a
modern-day franchise. They were set up as a network of
offices across the country.
They differed from "mutual
protection societies" in that they allowed anyone to access the credit
information -- for a price. These "branches" paid a percentage of
their profits to their CRA central office in exchange for credit information
from other locations. When the typewriter and carbon paper were developed in
the 1870s, they discovered even greater efficiencies. The information that was
accumulated was more widely available, more accurate, and covered a much larger
geographical area.
These new CRAs had to deal effectively with four groups: their subscribers,
the consumers and businesses about whom they reported, their branch office
correspondents, and the general public. As these CRAs learned how to work effectively with and
keep these groups happy, as well as how to compete with each other, they evolved into the three Credit Bureaus we know today.