The Credit Repair Organization Act
SEC. 2451. REGULATION OF CREDIT REPAIR ORGANIZATIONS.
Title IV of the Consumer Credit Protection Act (Public Law 90-321, 82 Stat.
164) is amended to read as follows:
TITLE IV--CREDIT REPAIR ORGANIZATIONS''
Sec. 401. Short title. 402. Findings and purposes. 403.
Definitions. 404. Prohibited practices. 405. Disclosures. 406.
Credit repair organizations contracts. 407. Right to cancel contract.
408. Noncompliance with this title. 409. Civil liability. 410.
Administrative enforcement. 411. Statute of limitations. 412. Relation
to State law. 413. Effective date.
SEC. 401. SHORT TITLE.(2)
This title may be cited as the 'Credit Repair Organizations Act'.
SEC. 402. FINDINGS AND PURPOSES.(3)
(a) Findings.--The Congress makes the following findings:
- (1) Consumers have a vital interest in establishing and maintaining their
credit worthiness and credit standing in order to obtain and use credit. As a
result, consumers who have experienced credit problems may seek assistance from
credit repair organizations which offer to improve the credit standing of such
consumers.
-
- (2) Certain advertising and business practices of some companies engaged in
the business of credit repair services have worked a financial hardship upon
consumers, particularly those of limited economic means and who are
inexperienced in credit matters.
(b) Purposes.--The purposes of this title are--
- (1) to ensure that prospective buyers of the services of credit repair
organizations are provided with the information necessary to make an informed
decision regarding the purchase of such services; and
-
- (2) to protect the public from unfair or deceptive advertising and business
practices by credit repair organizations.
SEC. 403. DEFINITIONS.(4)
For purposes of this title, the following definitions apply:
(1) Consumer. -- The term 'consumer' means an individual.
(2) Consumer credit transaction. -- The term 'consumer credit
transaction' means any transaction in which credit is offered or extended to an
individual for personal, family, or household purposes.
(3) Credit repair organization. -- The term 'credit repair
organization'--
- (A) means any person who uses any instrumentality of interstate commerce or
the mails to sell, provide, or perform (or represent that such person can or
will sell, provide, or perform) any service, in return for the payment of money
or other valuable consideration, for the express or implied purpose of--
-
- (i) improving any consumer's credit record, credit history, or credit
rating; or
-
- (ii) providing advice or assistance to any consumer with regard to any
activity or service described in clause (i); and
-
- (B) does not include--
-
- (i) any nonprofit organization which is exempt from taxation under section
501(c)(3) of the Internal Revenue Code of 1986;
-
- (ii) any creditor (as defined in section 103 of the Truth in Lending Act),(5) with respect to any consumer, to the
extent the creditor is assisting the consumer to restructure any debt owed by
the consumer to the creditor; or
-
- (iii) any depository institution (as that term is defined in section 3 of
the Federal Deposit Insurance Act) or any Federal or State credit union (as
those terms are defined in section 101 of the Federal Credit Union Act), or any
affiliate or subsidiary of such a depository institution or credit union.
(4) Credit.--The term 'credit' has the meaning given to such term in
section 103(e) of this Act.(6)
SEC. 404. PROHIBITED PRACTICES.(7)
(a) In General.--No person may--
- (1) make any statement, or counsel or advise any consumer to make any
statement, which is untrue or misleading (or which, upon the exercise of
reasonable care, should be known by the credit repair organization, officer,
employee, agent, or other person to be untrue or misleading) with respect to any
consumer's credit worthiness, credit standing, or credit capacity to--
-
- (A) any consumer reporting agency (as defined in section 603(f) of this
Act);(8) or
-
- (B) any person--
-
- (i) who has extended credit to the consumer; or
-
- (ii) to whom the consumer has applied or is applying for an extension of
credit;
-
- (2) make any statement, or counsel or advise any consumer to make any
statement, the intended effect of which is to alter the consumer's
identification to prevent the display of the consumer's credit record, history,
or rating for the purpose of concealing adverse information that is accurate and
not obsolete to--
-
- (A) any consumer reporting agency;
-
- (B) any person--
-
- (i) who has extended credit to the consumer; or
-
- (ii) to whom the consumer has applied or is applying for an extension of
credit;
-
- (3) make or use any untrue or misleading representation of the services of
the credit repair organization; or
-
- (4) engage, directly or indirectly, in any act, practice, or course of
business that constitutes or results in the commission of, or an attempt to
commit, a fraud or deception on any person in connection with the offer or sale
of the services of the credit repair organization.
(b) Payment in Advance.--No credit repair organization may charge or
receive any money or other valuable consideration for the performance of any
service which the credit repair organization has agreed to perform for any
consumer before such service is fully performed.
SEC. 405. DISCLOSURES.(9)
(a) Disclosure Required.--Any credit repair organization shall
provide any consumer with the following written statement before any contract or
agreement between the consumer and the credit repair organization is executed:
'Consumer Credit File Rights Under State and
Federal Law
You have a right to dispute inaccurate information in your
credit report by contacting the credit bureau directly. However, neither you nor
any ''credit repair'' company or credit repair organization has the right to
have accurate, current, and verifiable information removed from your credit
report. The credit bureau must remove accurate, negative information from your
report only if it is over 7 years old. Bankruptcy information can be reported
for 10 years.
You have a right to obtain a copy of your credit report from a
credit bureau. You may be charged a reasonable fee. There is no fee, however, if
you have been turned down for credit, employment, insurance, or a rental
dwelling because of information in your credit report within the preceding 60
days. The credit bureau must provide someone to help you interpret the
information in your credit file. You are entitled to receive a free copy of your
credit report if you are unemployed and intend to apply for employment in the
next 60 days, if you are a recipient of public welfare assistance, or if you
have reason to believe that there is inaccurate information in your credit
report due to fraud.
You have a right to sue a credit repair organization that
violates the Credit Repair Organization Act. This law prohibits deceptive
practices by credit repair organizations.
You have the right to cancel your contract with any credit
repair organization for any reason within 3 business days from the date you
signed it.
Credit bureaus are required to follow reasonable procedures to
ensure that the information they report is accurate. However, mistakes may
occur.
You may, on your own, notify a credit bureau in writing that you
dispute the accuracy of information in your credit file. The credit bureau must
then reinvestigate and modify or remove inaccurate or incomplete information.
The credit bureau may not charge any fee for this service. Any pertinent
information and copies of all documents you have concerning an error should be
given to the credit bureau.
If the credit bureau's reinvestigation does not resolve the
dispute to your satisfaction, you may send a brief statement to the credit
bureau, to be kept in your file, explaining why you think the record is
inaccurate. The credit bureau must include a summary of your statement about
disputed information with any report it issues about you.
The Federal Trade Commission regulates credit bureaus and credit
repair organizations. For more information contact:
The Public Reference Branch Federal Trade
Commission Washington, D.C. 20580'.
(b) Separate Statement Requirement.--The written statement required
under this section shall be provided as a document which is separate from any
written contract or other agreement between the credit repair organization and
the consumer or any other written material provided to the consumer.
(c) Retention of Compliance Records.--
- (1) In general.--The credit repair organization shall maintain a
copy of the statement signed by the consumer acknowledging receipt of the
statement.
-
- (2) Maintenance for 2 years.--The copy of any consumer's statement
shall be maintained in the organization's files for 2 years after the date on
which the statement is signed by the consumer.
SEC. 406. CREDIT REPAIR ORGANIZATIONS CONTRACTS.(10)
(a) Written Contracts Required.--No services may be provided by any
credit repair organization for any consumer--
- (1) unless a written and dated contract (for the purchase of such services)
which meets the requirements of subsection (b) has been signed by the consumer;
or
-
- (2) before the end of the 3-business-day period beginning on the date the
contract is signed.
(b) Terms and Conditions of Contract.--No contract referred to in
subsection (a) meets the requirements of this subsection unless such contract
includes (in writing)--
- (1) the terms and conditions of payment, including the total amount of all
payments to be made by the consumer to the credit repair organization or to any
other person;
-
- (2) a full and detailed description of the services to be performed by the
credit repair organization for the consumer, including--
-
- (A) all guarantees of performance; and
-
- (B) an estimate of--
-
- (i) the date by which the performance of the services (to be performed by
the credit repair organization or any other person) will be complete; or
-
- (ii) the length of the period necessary to perform such services;
-
- (3) the credit repair organization's name and principal business address;
and
-
- (4) a conspicuous statement in bold face type, in immediate proximity to the
space reserved for the consumer's signature on the contract, which reads as
follows: 'You may cancel this contract without penalty or obligation at any time
before midnight of the 3rd business day after the date on which you signed the
contract. See the attached notice of cancellation form for an explanation of
this right.'.
SEC. 407. RIGHT TO CANCEL CONTRACT.(11)
(a) In General. -- Any consumer may cancel any contract with any
credit repair organization without penalty or obligation by notifying the credit
repair organization of the consumer's intention to do so at any time before
midnight of the 3rd business day which begins after the date on which the
contract or agreement between the consumer and the credit repair organization is
executed or would, but for this subsection, become enforceable against the
parties.
(b) Cancellation Form and Other Information. -- Each contract shall
be accompanied by a form, in duplicate, which has the heading 'Notice of
Cancellation' and contains in bold face type the following statement:
'You may cancel this contract, without any penalty or obligation, at any time
before midnight of the 3rd day which begins after the date the contract is
signed by you.
To cancel this contract, mail or deliver a signed, dated copy of this
cancellation notice, or any other written notice to (name of credit repair
organization) at (address of credit repair organization) before midnight on
(date)
I hereby cancel this transaction,
( date )
( purchaser's signature ).'.
(c) Consumer Copy of Contract Required.--Any consumer who enters
into any contract with any credit repair organization shall be given, by the
organization--
- (1) a copy of the completed contract and the disclosure statement required
under section 405; and
-
- (2) a copy of any other document the credit repair organization requires the
consumer to sign, at the time the contract or the other document is signed.
SEC. 408. NONCOMPLIANCE WITH THIS TITLE.(12)
(a) Consumer Waivers Invalid.--Any waiver by any consumer of any
protection provided by or any right of the consumer under this title--
- (1) shall be treated as void; and
-
- (2) may not be enforced by any Federal or State court or any other person.
(b) Attempt To Obtain Waiver.--Any attempt by any person to obtain a
waiver from any consumer of any protection provided by or any right of the
consumer under this title shall be treated as a violation of this title.
(c) Contracts Not in Compliance.--Any contract for services which
does not comply with the applicable provisions of this title--
- (1) shall be treated as void; and
-
- (2) may not be enforced by any Federal or State court or any other person.
SEC. 409. CIVIL LIABILITY.(13)
(a) Liability Established.--Any person who fails to comply with any
provision of this title with respect to any other person shall be liable to such
person in an amount equal to the sum of the amounts determined under each of the
following paragraphs:
- (1) Actual damages.--The greater of--
-
- (A) the amount of any actual damage sustained by such person as a result of
such failure; or
-
- (B) any amount paid by the person to the credit repair organization.
-
- (2) Punitive damages.--
-
- (A) Individual actions.--In the case of any action by an
individual, such additional amount as the court may allow.
-
- (B) Class actions.--In the case of a class action, the sum of--
-
- (i) the aggregate of the amount which the court may allow for each named
plaintiff; and
-
- (ii) the aggregate of the amount which the court may allow for each other
class member, without regard to any minimum individual recovery.
-
- (3) Attorneys' fees.--In the case of any successful action to
enforce any liability under paragraph (1) or (2), the costs of the action,
together with reasonable attorneys' fees.
(b) Factors to Be Considered in Awarding Punitive Damages.--In
determining the amount of any liability of any credit repair organization under
subsection (a)(2), the court shall consider, among other relevant factors--
- (1) the frequency and persistence of noncompliance by the credit repair
organization;
-
- (2) the nature of the noncompliance;
-
- (3) the extent to which such noncompliance was intentional; and
-
- (4) in the case of any class action, the number of consumers adversely
affected.
SEC. 410. ADMINISTRATIVE ENFORCEMENT.(14)
(a) In General.--Compliance with the requirements imposed under this
title with respect to credit repair organizations shall be enforced under the
Federal Trade Commission Act by the Federal Trade Commission.
(b) Violations of This Title Treated as Violations of Federal Trade
Commission Act.--
- (1) In general. -- For the purpose of the exercise by the Federal
Trade Commission of the Commission's functions and powers under the Federal
Trade Commission Act, any violation of any requirement or prohibition imposed
under this title with respect to credit repair organizations shall constitute an
unfair or deceptive act or practice in commerce in violation of section 5(a) of
the Federal Trade Commission Act.
-
- (2) Enforcement authority under other law. -- All functions and
powers of the Federal Trade Commission under the Federal Trade Commission Act
shall be available to the Commission to enforce compliance with this title by
any person subject to enforcement by the Federal Trade Commission pursuant to
this subsection, including the power to enforce the provisions of this title in
the same manner as if the violation had been a violation of any Federal Trade
Commission trade regulation rule, without regard to whether the credit repair
organization--
-
- (A) is engaged in commerce; or
-
- (B) meets any other jurisdictional tests in the Federal Trade Commission
Act.
(c) State Action for Violations.--
- (1) Authority of states. -- In addition to such other remedies as
are provided under State law, whenever the chief law enforcement officer of a
State, or an official or agency designated by a State, has reason to believe
that any person has violated or is violating this title, the State--
-
- (A) may bring an action to enjoin such violation;
-
- (B) may bring an action on behalf of its residents to recover damages for
which the person is liable to such residents under section 409 as a result of
the violation; and
-
- (C) in the case of any successful action under subparagraph (A) or (B),
shall be awarded the costs of the action and reasonable attorney fees as
determined by the court.
-
- (2) Rights of commission.--
-
- (A) Notice to commission.--The State shall serve prior written
notice of any civil action under paragraph (1) upon the Federal Trade Commission
and provide the Commission with a copy of its complaint, except in any case
where such prior notice is not feasible, in which case the State shall serve
such notice immediately upon instituting such action.
-
- (B) Intervention.--The Commission shall have the right--
-
- (i) to intervene in any action referred to in subparagraph (A);
-
- (ii) upon so intervening, to be heard on all matters arising in the action;
and
-
- (iii) to file petitions for appeal.
-
- (3) Investigatory powers. -- For purposes of bringing any action
under this subsection, nothing in this subsection shall prevent the chief law
enforcement officer, or an official or agency designated by a State, from
exercising the powers conferred on the chief law enforcement officer or such
official by the laws of such State to conduct investigations or to administer
oaths or affirmations or to compel the attendance of witnesses or the production
of documentary and other evidence.
-
- (4) Limitation. -- Whenever the Federal Trade Commission has
instituted a civil action for violation of this title, no State may, during the
pendency of such action, bring an action under this section against any
defendant named in the complaint of the Commission for any violation of this
title that is alleged in that complaint.
SEC. 411. STATUTE OF LIMITATIONS.(15)
Any action to enforce any liability under this title may be brought before
the later of--
- (1) the end of the 5-year period beginning on the date of the occurrence of
the violation involved; or
-
- (2) in any case in which any credit repair organization has materially and
willfully misrepresented any information which--
-
- (A) the credit repair organization is required, by any provision of this
title, to disclose to any consumer; and
-
- (B) is material to the establishment of the credit repair organization's
liability to the consumer under this title, the end of the 5-year period
beginning on the date of the discovery by the consumer of the misrepresentation.
SEC. 412. RELATION TO STATE LAW.(16)
This title shall not annul, alter, affect, or exempt any person subject to
the provisions of this title from complying with any law of any State except to
the extent that such law is inconsistent with any provision of this title, and
then only to the extent of the inconsistency.
SEC. 413. EFFECTIVE DATE.(17)
This title shall apply after the end of the 6-month period beginning on the
date of the enactment of the Credit Repair Organizations Act,(18) except with respect to contracts
entered into by a credit repair organization before the end of such period.''.
1. Pub. L. No. 104-208, 110 Stat. 3009 (Sept.
30, 1996). The amendments to the credit statutes are in Title II of the Act,
entitled "Economic Growth and Regulatory Paperwork Reduction." The footnotes in
this copy of the Act are not part of the Act, but are cross-references inserted
by the FTC staff for the convenience of the reader.
2. To be codified as 15 U.S.C. § 1679.
3. To be codified as 15 U.S.C. § 1679a.
4. To be codified as 15 U.S.C. § 1679b.
5. Truth in Lending Act § 103(f) states in
pertinent part: "The term 'creditor' refers only to creditros who regularly
extend, or arrange for the extension of, credit which is payable by agreement in
more than four installments or for which the payment of a finance charge is or
may be required, whether in connection with loans, sales pf property or
services, or otherwise. . . ."
6. TILA § 103(e) states: "The term 'credit'
means the right granted by a creditor to a debtor to defer payment of debt or to
incur debt and defer its payment."
7. To be codified as 15 U.S.C. § 1679c.
8. Fair Credit Reporting Act (FCRA) § 603(f)
states: "The term 'consumer reporting agency' means any person which, for
monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in
whole or in part in the practice of assembling or evaluating consumer credit
information or other information on consumers for the purpose of furnishing
consumer reports to third parties, and which uses any means or facility of
interstate commerce for the purpose of preparing or furnishing consumer
reports."
9. To be codified as 15 U.S.C. § 1679d.
10. To be codified as 15 U.S.C. § 1679e.
11. To be codified as 15 U.S.C. § 1679f.
12. To be codified as 15 U.S.C. § 1679g.
13. To be codified as 15 U.S.C. § 1679h.
14. To be codified as 15 U.S.C. § 1679i.
15. To be codified as 15 U.S.C. § 1679j.
16. To be codified as 15 U.S.C. § 1679k.
17. To be codified as 15 U.S.C. § 1679l.
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